If you receive the bellow error message during installation:
Important Note - Before Proceeding:
Please go to Excel and select File >> Account. Look at the About Excel area and it should have a version number, build number, and should say "Microsoft Store" or "Click-to-Run".
If it says "Microsoft Store" you are using a partial/trial version of Excel that does not allow for COM add-ins. In this case, if you can obtain a full copy from office.com you should be able to complete the install of the Analytic Solver Platform post install of a full version of Office.
Note: Installing a full version of Office will remove any templates (or contacts in the case of Outlook) from the Microsoft Store App version of Office you have installed.
If you already have a full version of Office installed:
Procedure 1 - for general user set-ups:
Open your Windows Start Menu.
Locate Excel.
Right Click Excel and select Run as Administrator.
Once Excel is open, open a new blank workbook.
Close Excel completely and retry the installation process.
Procedure 2 - if Procedure 1 does not work or your system uses Domain accounts:
Open a command prompt with administrator privileges - click the Start Button (bottom left of your screen) and in the search dialog box type in cmd, the top option from there should be Command Prompt. Right click this and select Run as Administrator.
In the command prompt window type the following command:
net user administrator /active:yes
If done correctly, you should see a "command completed successfully" message. If so, log out of your current account and you should see an administrator account available at the log-in screen. Log into this account, open Excel, and open a new blank workbook. Close Excel and retry the installation from your user account.
If this does not work, log back in to the local administrator account and run the installation from there. If the installation completes, log back into your own user account and follow the steps available here to activate the add-in for your user's Excel.
Note: To deactivate this other account follow the same steps but use /active:no instead of /active:yes. It is suggested that you deactivate the local administrator account for system security.
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